The Uphill Battle Facing Small Business

This article was orginally published at Strella Social Media on November 19, 2012.

Uphill Battle Facing Small BusinessNext Saturday, November 24th has been deemed Small Business Saturday, positioned between Black Friday and Cyber Monday in the post-Thanksgiving shopping spurt. On the surface, this is a very good thing. It brings widespread awareness to small business in general and should cause consumers to think of the little noticed shops they may routinely pass on their way to the big box store.

I must admit, however, that I have some skepticism about this initiative. First, it was launched by American Express, a multi-billion dollar, multi-national, corporation that may be about as far from “small” as one can get. AMEX has also registered the terms “Shop Small” and “Small Business Saturday,” which means that an actual small business may get into trouble if they used these terms in this context without permission or sanction from AMEX. I don’t mean to dump too much on American Express as I still think this is a great awareness campaign for small businesses, but let’s be frank; it is a big advertisement for their financial services.

There is also a bit of cynicism with the term “small business” itself. It has been volleyed around the political world in recent times as a mere catch phrase, well focus-tested and positive. In a way, saying you’re in favor of small business is like saying you’re for “world peace,” a great sounding concept, but totally meaningless unless you’re willing to look at the finer details needed to achieve such a lofty goal.

In the past political season, we’ve heard both sides speak how they were in favor of “small businesses” or the “middle class.” But when you look at some of the finer details, you see that the opposite is true. When the IRS audits a large corporation, they receive an average of $9,173 per man hour in recovered tax revenue. When small and medium size business are audited, that figure is only $702 per hour, a ratio difference of about 13 to 1 in actual dollars for the U.S. Treasury. Yet small-and-medium-sized-businesses are audited about 30% MORE than large corporations. Why?

The answer is that small businesses are easier targets. They don’t have the resources to properly fight these audits, so they are “low hanging fruit” for bureaucrats who are more concerned with their own success rates than actual dollars recovered for the taxpayers and, of course, this proves devastating for many small business owners. This stat alone should make you furious but there are many more examples of the deck being stacked against small business.

The point is, small business is a great attribute in a free society but there are many unnecessary burdens that inhibit our growth and survival. Most people agree that they want small business to thrive and it is time we all take some responsibility in challenging these burdens.

Drifting Into the Alternative Universe

Drifting Into the Alternative UniverseA few weeks ago, I made a mistake of omission, which set off a chain of unforeseen events. It caused a lot of problems for my client as well as a few dozen unplanned hours of problem-solving for myself.

Initially, it did not appear that there would be much of a disruption to the client’s service. After this initial mistake, the lesson learned was quite simple and straight forward – I should have done my due diligence and communicated better from the onset. However, things began unraveling with new issues seemingly arising out of nowhere. In my frustration, I found myself doing something that I absolutely loath when done by others. I started using the “alternative universe” excuse.

“If I had been told to ‘B’, ’C’, and ‘D,’ then I certainly would have approached ‘A’ much differently and all these problems would have been avoided.” This was certainly a true argument, as many of the subsequent problems could have been avoided if the client had disclosed all of the relevant information. Still, this was totally irrelevant, as it’s impossible to jump into that alternative universe where all problems are averted.

This foray into the scientifically unproven domain has become a trend these days. You hear it often from the losing side of a sports contest, and most especially, in the political world. “If I had been in charge, we’d now be in much better shape…” or “things may be bad now, but they would’ve been so much worse if not for my brilliant policies…” These statements are made as absolute fact and as a way to divert attention from the reality at hand.

The truth is, we only live in this one reality and we have to own the decisions we make here.This is especially true for small business owners like myself who don’t have much luxury for academic exercises and hypothetical situations. Not all our decisions will be correct, but once made they must be embraced either as building blocks for best practices or lessons learned for the future.

Clear and Unfiltered

This article was orginally published at Big Blue Bullfrog on October 3, 2012.

First Presidential Debate in DenverYesterday was the final day of the regular season in Major League baseball, and what a regular season it was. Miguel Cabrera of the Detroit Tigers won the triple crown (finished first in home runs, RBIs, and batting average) a feat accomplished for the first time in my lifetime, the Oakland A’s won their division on the final day, the Washington Nationals became the first team from DC to make the postseason in merely 80 years, and the Baltimore Orioles made the playoffs for the first time in 15 years. But the baseball regular season wasn’t the only thing that ended last night.

With the first presidential debate last night in Denver, the fog of deception that was fabricated to make Mitt Romney look like he is an unacceptable choice for the highest office in the land has been permanently dispensed. In fact, some of the more enjoyable moments of the debate were those when President Obama appeared absolutely lost because Mitt Romney refused to accept the caricature of his positions created by the left. But Mitt Romney is not a caricature and his legitimacy shone brightly in contrast with the president last night in this debate which focused exclusively on domestic policy.

Without the filter of campaign commercials or slanted media analysis, the candidates were presented bare (without teleprompters) and had to rely on their own knowledge and wits. In this setting, it was clear who had command of the issues of the day and that was the challenger. A long running CNN poll, which has been taken after every Presidential debate since 1980 had Romney winning by an astonishing 67% to 25%, shattering all previous margins.

A lot of the initial analysis of the debate claimed that Romney won because he was more “aggressive” and one analyst actually said Romney got the edge in time using a football analogy. Actually, President Obama clocked in with nearly five more minutes than Governor Romney and it only felt like Romney spoke longer because his words had so much more substance than Obama’s well used platitudes and stereotyped preconceptions.

There are still two presidential debates remaining this month along with one vice presidential debate, so this race is far from over with 33 days until the election. However, anyone who paid close attention last night has got to like Romney’s chances at this point.

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